Returns
Buy with confidence. If a piece isn't what you expected, we'll make it right — plainly and without a runaround.
Draft policy. The specifics below are sensible defaults pending the owner's confirmation before launch — any figure marked [confirm] needs a final value from Tony.
Return window
Purchased (non-by-inquiry) pieces may be returned within [confirm: 14] days of delivery, provided the piece comes back in the exact condition it shipped — graded slabs unopened and intact, raw cards unaltered. Start a return by contacting us with your order details.
How a return works
Reach out first so we can confirm the piece and give you packing guidance — vintage cardboard needs to travel back as carefully as it arrived. Once we receive and inspect the piece, we issue the refund to your original payment method, typically less return shipping. Insure the return for its full value.
By-inquiry & trophy-tier pieces
Museum-tier and by-inquiry pieces are placed through a private, fully disclosed conversation — you see exact photography, grading, and condition before anything is agreed. Because each is unique and priced individually, these sales are final by private agreement rather than a blanket return window. Authenticity is always backed (see our authenticity guarantee).
Damaged in transit
Every shipment is insured. If a piece arrives damaged, keep all packaging and contact us right away with photos — we'll handle the insurance claim and make you whole.
Return terms are confirmed by the owner before launch.
Questions about any of this? Reach out — we answer personally.